Bognor Ear Care Privacy Policy
Last updated: 18th August 2025
At Bognor Ear Care, we are committed to protecting your privacy and handling your personal data with transparency and care.
1. Who we are
Bognor Ear Care is a sole trader business based in Bognor Regis, West Sussex. We provide professional ear care services including ear irrigation, microsuction, and ear health checks.
Contact details:
- Gordon Mott (Owner)
- Address: 4 Alding Crescent, Bognor Regis, PO21 5AP
- Email: earcarebognor@gmail.com
- Phone: 07356 252139
2. What information we collect
We may collect and store the following personal information:
- Your name, contact number, and email address
- Medical history relevant to ear care services
- GP details (if applicable)
- Payment information (if paying online)
- Website usage data (via cookies – see below)
3. How we use your information
We use your personal information to:
- Book and manage appointments
- Provide ear care treatment
- Maintain clinical records (in line with healthcare regulations)
- Contact you regarding follow-up care
- Respond to enquiries
- Comply with legal or regulatory obligations
We do not sell, rent or share your personal data with third parties for marketing purposes.
4. Legal basis for processing
We process your data under:
- Consent (e.g., booking forms)
- Contract (e.g., providing services you requested)
- Legal obligation (e.g., maintaining health records)
- Legitimate interest (e.g., responding to enquiries)
5. Data retention
We retain client health records securely for 8 years after the last appointment (as per medical standards), or until a child client turns 25, whichever is longer. Non-medical enquiries are deleted after 12 months.
6. Your rights
Under the UK GDPR, you have the right to:
- Access your personal data
- Correct inaccuracies
- Request erasure (where applicable)
- Object to processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, email us at: earcarebognor@gmail.com
7. Cookies
Our website may use cookies for basic functionality and analytics (e.g., Google Analytics). You can control cookie preferences through your browser settings.